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Tram Town
Monday, March 01, 2004
 
Category: Big Pong
Whirlpool brings news of a somewhat less than honest (in my humble opinion) mechanism that Telstra is using whereby they have two different prices for the one product.
The two prices are for exactly the same plan; the only difference in the $59.95 plan is that it is $10 cheaper and currently being advertised.
However, if customers don't know about the price drop and ask to be changed to the new price, Telstra will continue charging at the $69.95 rate indefinitely.
I guess they have been doing this for years in the mobile business.
UPDATE: Story covered in yesterday's Courier Mail but nowhere else that I can find.
UPUPDATE: What were they thinking at the Courier Mail? An article on comms that doesn't quote Paul Budde! This is more like it.

- posted by Semi @ 3:52 PM 0 comments

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